Ch. Bansilal Govt. College
for Women, Tosham
GRIEVANCE REDRESSAL COMMITTEE
The College has a
Students' Grievance Redressal Committee. The functions of the Committee are to
look into the complaints lodged by any student, and judge its merit. Anyone
with a genuine grievance may approach the Grievance Redressal Committee members
in person. In case the person is unwilling to appear in self, grievances may be
sent in writing.
Objective: - The
objective of the Grievance Redressal Committee is to develop a responsive and
accountable attitude among all the stakeholders in order to maintain a
harmonious educational atmosphere in the college.
A Grievance Redressal
Committee has been constituted
for the redressal of the problems reported by the Students of the College with
the following objectives:
· Safeguarding the decorum of the College
by ensuring conflict
free atmosphere in the College through promoting cordial
Student-Student relationship and Student teacher relationship etc.
· Encouraging
the Students to express their grievances / problems freely and frankly, without
any fear of being victimized.
· Suggestion
/ complaint Box have been installed in front of the Record Room in which the
Students, who want to remain
anonymous, put in writing their grievances and their suggestions for improving the Academics /
Administration in the College.
Functions:-
The cases are attended promptly on
receipt of written grievances from the students. The Committee formally meets
to review all complaints and take necessary actions.
Following
is the report of the Students’ complaints filed and resolved amicably.
Suggestion/
complaints No. 1
Dated 17/09/2018 Class - BA
Nature of the
suggestion/ complaint
BA first-year students
requested the educational tour.
Status of complaint/ suggestion-
Due to the unavailability
of tour grants, education was not possible.
On
the availability of grants, necessary action will be taken by the authority.
Suggestion/
complaints No. 2
Dated 15/09/2018 Class- BA
Nature of the
suggestion/ complaints
BA First-year students with
geography as an optional subject ask for the educational tour.
Status of the suggestion-
Tour-in-charge has been intimated, and on the availability of
grants, the authority will take necessary action.
Suggestion/
complaints No. 3
Dated
09/10/18
Class
BA second year
Nature of the
complaint-
Fans
are not working in Room 2.
Status of
Complaint-
Now
the fans are working properly in Room 2
Suggestion/
complaints No. 4
Dated 06/09/2019 Class BA First Year
Nature of the complaint-
Fans are not working properly in
various classrooms, and drinking water facilities like cold water for drinking
are not available due to frequent power cuts.
Status of Complaint-
In-charge has been informed about the
issues related to fans and drinking water. All the issued will be resolved as
soon as possible.
Suggestion/
complaints No. 5
Dated 09/09/2019 Class BA First-Year
Nature of complaint/
suggestion-
Request to plan an
educational trip to Rakhi Gadhi.
Status of suggestion-
On the availability of
funds, the authority will look into this matter.
Suggestion/
complaints No. 6
Dated 10/09/19 Class BA
Nature of the
complaint-
Fans are not working
properly in the classrooms.
Status of the complaint-
Fans are repaired within
the permitted period.
Suggestion/
complaints No. 7
Dated 12/10/2019
Class BA First-Year
Nature of Complaint-
The issues regarding the drinkable
water are mentioned in the complaint.
Status of
Complaint-
The issue has been resolved.
Suggestion/
complaints No. 8,9,10
Class
BA Second year
Nature of complaints-
Fans are not working
properly in classrooms.
Status of complaints-
Issues regarding the fans
have been resolved.
Suggestion/
complaints No. 11
Class
BA
Nature of
Complaint-
There
is no place to sit during free time.
Status of
Complaint-
The
authority will look into this matter and will take necessary action.
Suggestion/
complaints No. 12
Class
BA First year
Nature of
complaint-
The
issue regarding the timing of the geography lecture.
Status of complaint-
Time table committee will
take care of this issue in the next semester.